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Client Care Specialist

Date Posted: July 12, 2023

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Coalition Life

Status: Paid - Full Time

Description:

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The Client Care Specialist is a high-impact position and critical to the success of our mission of “Ending Abortion Peacefully and Prayerfully”. The ideal candidate is comfortable with the uncomfortable. On-the-job life coaching training will be provided: virtual professional development courses on life coaching through the Professional Christian Coaching Institute. While very demanding, the reward of knowing you had a small part in empowering a mother to choose life for her preborn child is extraordinary. We hire the very best candidates who possess a solid and stable emotional intelligence and are strong examples for our clients’ frequently chaotic lives.
• Pray daily for the mission of Coalition Life
• Schedule and conduct options coaching appointments with clients
• Participate in a rotating on-call client management system
• Continue contact with clients via phone, SMS, email, or mail throughout their involvement in the Women’s Care Connect program
• Work with other agencies on behalf of clients
• Enter and update client information and notes in a timely manner in an online database
• Work with clients throughout their pregnancies, understanding their needs, and helping to determine their goals
• Chaperone client ultrasound scans
• Perform, read, and document medical grade pregnancy tests
• Manage an ever-changing caseload of clients from a variety of backgrounds
• Participate in regular feedback sessions involving mock coaching, peer criticism and self-assessment
• Maintain flawless inventory of materials and reorder as needed
• Maintain an exceptionally clean and organized work environment

Experience Needed:   Bachelor’s degree; or at least one year of experience directly related to the duties and responsibilities; or experience in social work, life coaching, counseling, or a one-on-one women’s ministry. Completed degree(s)/certificate(s) from an accredited institution that are above the minimum education requirements may be substituted for experience.
Job Type: Educational
State: Missouri
Apply by Email: [email protected]
Apply Here

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