Client Services Director

Status: Paid - Full Time

Description:

As an ambassador of Jesus Christ, the Client Services Director provides oversight and leadership to the center’s non-medical client services and programs, including training and supervising volunteers.
I. Administrative
● Develop and maintain monthly schedule for peer counselors
● Develop and maintain a volunteer newsletter
● Assist Executive Director with statistical information, including data entry, if necessary
● Assist Executive Director in preparing reports such as the annual report and monthly board reports
II. Client Services
● Develop and oversee peer counseling and other services provided for clients
● Provide peer counseling and services for clients when volunteers are not available
● Maintain and update the referral resources for volunteers and client use
● Evaluate, select, and maintain needed educational materials and resources for client use, with the help of the Center Director
● Lead prayer time at the beginning of each shift
● Be available to minister to the needs of the volunteers
● Assist in the development of new programs to meet the needs of our target clients
III. Training
● Assist in conducting volunteer training seminars
● Assist in recruiting, selecting, and interviewing possible volunteers for the ministry
● Conduct and supervise the orientation of new volunteers in the center
● Assist in scheduling volunteer in-service training
IV. Community Outreach
● Lead initiatives of client outreach through community engagement, digital marketing, social media, and other avenues with the goal of bringing clients into the center.
● Develop and build relationships with churches, colleges, high schools, and other allies to promote the work that Hope is doing in the community.

Experience Needed:   Bachelor's degree in related field and two years of experience in a helping profession in a position requiring management experience or equivalent.
Job Type: Other
State: Virginia
Apply by Email: [email protected]
Apply Here