Date Posted: June 10, 2024
Life Advancement Group
Status: Paid - Full Time
Description:
Life Advancement Group is an innovative pro-life, christian organization that provides high level digital marketing, technology solutions and expert training to pregnancy centers across the US. We are currently seeking talented individuals for the position of Client Success Advocate (CSA) who is responsible for overseeing customer relations and client success as it is related to all aspects of the digital marketing campaign. The CSA will serve as the primary liaison between Life Advancement Group and its partner centers, playing a crucial role in establishing and maintaining effective communication channels. By working cooperatively and effectively as part of a collaborative team, the Client Success Advocate will ensure seamless coordination between all parties involved, cultivating success for the partner center. Additionally, the Client Success Advocate will proactively identify areas for improvement and implement strategies to enhance overall client satisfaction, delivering exceptional service and driving long-term partnerships.
Full time, remote or hybrid word environment; $20-$25 hourly commensurate with experience; Health, dental & optical insurance packages; 16 days PTO; fun collaborative environment
To view the full job description and apply visit www.lifeadvancementgroup.org/jobs
Experience Needed: Minimum of two years of customer support or relatable experience. Have at least one year of experience in an administrative position in an efficient and professional office. Excellent verbal and written communication skills. Strong active listening and problem-solving abilities. Empathy and patience in dealing with customer concerns or complaints. Ability to multitask and prioritize effectively in a fast-paced environment. Proficiency in using customer service software, CRM systems, and other relevant tools. Basic computer skills and familiarity with Microsoft Office Suite. Be able to carry out responsibilities with little or no supervision.
Job Type: Administrative
State: Any or Variable
Apply by Email: [email protected]
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