Essential Pregnancy Services
Status: Paid - Full Time
Position: EPS Reception Specialist
Center location: Benson and Bellevue Centers
Hours: 20-24 hours per 2wks. / 25-29 per 2 wks.
Tuesday 12:45 pm-5 pm Benson
Wednesday 10:45 am – 3 pm Benson
Thursday open to close 10:45 am-7:15 pm Bellevue
Friday open to close 7:45 am -2 pm Bellevue
Saturday – Every other 7:30 am -1 pm Bellevue
Hourly Rate: Commensurate with experience and qualifications
Position Purpose: Responsible for greeting clients, determining client-testing needs, and
scheduling clients appropriately. Assist with Ekyros database entry; develop Word Documents
and Excel spreadsheets as needed and general clerical assignments. Serve as a trained
Resource Advocate on a rotating schedule or when needed.
Nature and Scope of Accountability: Hired by and reports to Center Manager.
1. Receptionist for the Benson and Bellevue Centers
Greet walk-in clients and schedule clients. Assess individual needs and prepares
them for nurse consultation, client advocacy or ultrasound scan.
Answer phone when needed, schedules appointments and directs calls as
Professionally and calmly, minister to abortion vulnerable and abortion minded
Input data from Daily Client Log Book
Maintains all Client Intake paperwork and Informational paper work in Lobby
Maintains Beginning Essential orientation packets
Maintains music and speakers for Lobby during open hours.
Sends out text appointment reminders via Ekyros for the next business day for
Bellevue. Follows up with No Show texts for clients who missed appointments.
Completes Quality Control Checks for daily appointment charts.
Maintains Google Review Spreadsheet for clients giving permission for Google
Ensure outgoing mail delivery to the post office daily.
Responsible for miscellaneous duties as assigned by Center Manager
2. Additional Responsibilities
Attend monthly staff meetings
Attend monthly One-on-One meeting with Center Manager
Maintain client confidentiality
Commitment to the mission of EPS, awareness, and willingness to become familiar with
the agencies services.
Ability to perform under high pressure and stressful situations.
Provide loving, non-judgmental service and care to abortion vulnerable and minded
Ability to manage multiple projects at one time.
Excel in interpersonal skills as needed for a crisis environment
Able to accept the direction of authority
Proficient in Microsoft Office (Word, Excel, Outlook and Publisher). Computer literacy to
include PC and iPad.
Excellent verbal communication skills to interact with clients in a professional manner in
person and on the phone.
Attention to detail and follows policies and procedures.
Team player and willing to assist with miscellaneous duties as assigned.
Reports to: Center Manager Suzie Lewandowski
Apply to: Center Manager Suzie Lewandowski at [email protected] .