Date Posted: May 8, 2024
CompassCare
Status: Volunteer
Description:
Role Objective: Assist the CompassCare Patient Services Team communicate with Spanish speaking patients through interpretation, providing excellent care to the abortion minded patient such that she feels understood, supported and empowered.
I. Motto: Iluminando el camino a la paz
II. Functions
A. On call for interpreting for scheduling Spanish-speaking patients
B. On call for appointment Spanish interpretation needs
C. Translate documents as needed
D. Contact Spanish-speaking patients by text or phone who did not show for their initial pregnancy appointment. Reschedule appointments as needed
E. Contact Spanish-speaking patients by text or phone for other follow-up interactions at the request of the nurse
F. On call for follow-up interaction interpretation needs (3-way text, phone or zoom)
III. Characteristics
A. Compassionate and understanding
B. Professional
C. Precise and ethical in all interpretation work
D. Able to work well with all types of personalities
E. Passionate for the mission
IV. Training needs:
A. Competency in Optimize, Zoom, texting and phone calls
B. Competency in medical interpretation process
C. Scheduling process
D. Patient appointment process
E. Follow up process
Experience Needed: None, Spanish speaker passionate for our mission
Job Type:
State: New York
Apply by Email: [email protected]
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